RETURNS & EXCHANGES
We want you to love your Mexicojo! We will gladly offer you a refund within 7 days of receiving your item(s). *ALL SALE ITEMS ARE FINAL SALES. NO RETURNS*
Garments must be:
- in their original packaging with security tag and garment tag still attached
- Customer will be responsible for the return shipping cost
We are also more than happy to exchange or offer a store credit for items that are;
- in their original packaging
- in salable condition with tags attached
In the case of a defective item, Mexicojo is not responsible for any loss of profit or consequential loss, however will replace the item or refund the purchase price at its discretion.
Returns are not offered for items purchased on discount offers, promo codes or sale items.
Returns and refunds are not offered on items purchased through AfterPay.
Please email firstname.lastname@example.org with your return request on the day the item is received to ensure it is returned within 7 days. Please provide the original invoice as a proof of purchase.
*ALL SALE ITEMS ARE A FINAL SALE*